Essential Yet Straight-Forward Utilities That Support Your Restaurant Business
The hospitality business is tricky but rewarding. Meeting customers’ needs and fulfilling their desires are among the key components that support the restaurant business.
The standard government procedures are not enough requirements if you are to control a high market share; you have other value-added functions that dictate the business projection.
The simple things you ignore determine how best your restaurant business moves to the next business level.
Have a look, imagine when you go to a restaurant and notice that you have to line up at the tap when washing hands.
Or, you are met with a pungent stench from the sewer line. Or, you are in darkness because of power loss. Or, you are served with cold water at the taps during the winter season. Or, you get with clogged sinks due to poor drainage service?
All these are an immediate turnoff. Some of the things that go through a customer’s mind in such a case include
- The owners disrespect their customers
- There is minimal customer value at the facility
- The directors weren’t prepared for the business
- What other things do they ignore in this delicate industry
- Customers health is compromised
Five must-have utilities in a restaurant
- Water supply
Statistics show that the restaurant uses at least 9500 liters of water in a day.
Water is a crucial component, which is why among the standard procedures, access to water is among the most prioritized utilities, one need to have to open your doors to the public.
Some of the uses of water include
- Washing dishes
You need to ensure your customers have access to clean and safe drinking water. The ones with a sensitive digestive system opt for bottled water, sure of their source.
However, some customers have no issue with drinking water directly from the tap. The million-dollar question is, how sweet is that water?
If you are disadvantaged in having a hard water supply, you can still use modern technology like a fleck of softner to make your client access the sweet soft water.
In case you have no idea of the water softening systems, you need to equip yourself with knowledge, including reviews of softeners, to get the best in the market.
Apart from the taste, hard water comes with other challenges like
- Clogged pipes increasing maintenance costs
- It’s cost infective for it uses more detergent
- Has mineral back up affecting the heating systems
- It’s irritating to the skin-a complain you don’t want to hear from your customers
- Waste disposal
Food waste in a restaurant is one of the aspects of the business. You need to have an in-depth look to ensure you minimize it as much as possible.
Different categories of restaurants determine the amount of waste. Your clientele gives you a guideline on the quantity they consumer vs. price. 5-star restaurants have minimal leftovers.
The high-class clientele they serve is more into quality than quantity. Compared to their counterparts serving the low-class clientele whose quantity surpasses quality in order of priority.
All in all, you must check how you dispose of any restaurant waste, including waste from food preparation.
Here are a few tips to help you with this
- Recycle food waste where possible to minimize cost
- Have a team responsible for waste disposal
- Use standard health procedures in the waste disposal
- Use environmental conservation strategies to help you in waste management sort waste in terms of biodegradable and non-biodegradable for proper recycling options
Access to the power grid gives you an upper hand when it comes to service delivery. Most of the effective and efficient cooking appliances are powered by electricity.
Unless your target is the traditional dishes that use old energy sources like wood fuel, you can’t do without electricity if you are to have leverage in customer satisfaction in this business.
What is your power back up plan when you are faced with an uncontrolled power outrage?
Although electricity is a common source of energy, diversity is crucial. A generator is vital to ensure you have uninterrupted service in case of power failure.
You can also use solar power to handle heating systems to minimize electricity costs now that it’s a renewable energy source.
Sanitation facilities are a must-have in this lucrative business. The question is, you must ensure you have a way of draining your kitchen sinks and human waste from the lavatories.
If you are privileged to have a sewer line within your vicinity, this isn’t a big issue. You only need to follow the setup standards such that the sewer line serves your restaurant.
If the contrary is the case, then you need to explore other options like a
- Septic tanks
- Exhauster services
- Heating systems
If you can heat water, then you can save some coins from energy use. The heating water systems also come in handy during the extreme winter weather.
The low temperatures mean that no one wants to get in touch with cold water; instead, hot water, even for washing hands, is an added advantage.
It makes your clients comfortable and feels you have their needs at heart. For a business with Airbnb services, then this is a must-have utility.
It is the simple things that you need that dictate your business growth. They are value-added functions that give you more marks against the competition.
As much as the government has them as standard set procedures, go a notch higher and go beyond your customer’s expectation to have the best.
That is one way of maintaining customer loyalty.